**Refund Policy of Laureate International Tech and Academy (LITA)**

**1. Introduction**

This Refund Policy outlines the terms and conditions under which refunds are processed by Laureate International Tech and Academy (LITA). LITA offers educational services and courses, and we understand that circumstances can change. Our refund policy is designed to be fair and considerate of both the student and the institution.

**2. Refund Eligibility**

Refunds at LITA are not automatic and are only granted on a case-by-case basis. The decision to grant a refund is at the sole discretion of LITA, taking into consideration the specific circumstances of the student's request.

**3. Conditions for Refund Consideration**

A refund request will only be considered under the following conditions:

   - **Unexpected Circumstances**: If a student experiences unexpected life circumstances such as severe illness, family emergency, or other significant life events that prevent them from continuing the course.

   - **Course Cancellation**: If LITA cancels a course for any reason and cannot provide an alternative or replacement.

**4. Non-Eligible Circumstances for Refunds**

Refunds will typically not be granted in the following situations:

   - **Change of Mind**: If a student changes their mind about taking a course after enrollment.

   - **Non-attendance or Minimal Participation**: If a student fails to attend classes or participate minimally in the course.

   - **Dissatisfaction with Course Content or Delivery**: If a student is dissatisfied with the course content or the method of delivery.

**5. Requesting a Refund**

To request a refund, students must:

   - Submit a written request to LITA via the official communication channels provided at enrollment.

   - Include a detailed explanation of the reason for the refund request.

   - Submit any supporting documentation (such as medical certificates, evidence of changed circumstances).

**6. Refund Process**

Upon receiving a refund request, LITA will:

   - Review the request and any accompanying documentation.

   - Communicate the decision within a reasonable timeframe.

   - Process approved refunds within 30 days of the decision.

**7. Amount of Refund**

The amount of any refund will be calculated based on the proportion of the course completed, the costs incurred by LITA up to the point of cancellation, and the specific circumstances of the case.

**8. Other Considerations**

   - LITA reserves the right to offer credit for another course in lieu of a refund.

   - Administrative fees may be deducted from the refund amount.

**9. Policy Amendments**

LITA reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website or notification to students.

**10. Contact Information**

For questions or concerns regarding this Refund Policy, students should contact LITA through the official contact details provided on our website.

**Acknowledgment**

Enrollment in any LITA courses constitutes agreement to this Refund Policy. Students are encouraged to review this policy in detail before enrolling.

This document was last updated on 6/01/2024.